Job Details

Salary: £32,839 per annum Contract type: Permanent Working pattern: 36 hours per week

Closing date: Sunday 06 August 2017 Interview date: week commencing 14 August 2017

If you would like to have an informal chat about the role, please contact Mike Lea

About the Role

A permanent role with a salary of £32,839 per annum for 36 hours per week based in Penrhyn Road, Kingston upon Thames Surrey, KT1 2DW.

You will be primarily based in our offices in Kingston and on occasions to work with stakeholders on processes at our other sites in Lewes and Brighton.

Flexible working is supported when possible and a laptop and mobile supplied can be supplied as part of the role. 24 days annual leave, local government salary-related pension offered, discounted child care vouchers as well as the option to join the car lease scheme. For more information, please visit MyBenefits for Surrey County Council staff.

We have a fantastic opportunity for an experienced Process Improvement Analyst to join our highly skilled Business Solutions Team.

You will be working as a key part of the Orbis partnership within Business Operations, which encompasses Surrey County Council, East Sussex County Council and Brighton & Hove City Council. The purpose of this partnership is to deliver greater value for our councils, residents and customers by increasing efficiencies and exploiting the benefits of sharing people, resources and technology.

Business Operations is the integrated business support and transaction service which offers a range of services covering HR, Finance, Procurement and Pensions to all the partners within Orbis.

Joining a proactive and results focused team, you will be given the opportunity to put your ideas into practice and make a measurable contribution to the development of its processes and service offerings.

This is a versatile and challenging role, where you will have the opportunity to transform processes, deliver added value and assist in the delivery of operational excellence to customers. As the Process Improvement Analyst, you will be instrumental in driving the lean methodology by promoting a streamlined service, in addition to supporting the implementation of visual management and performance indicators.

Within the role you will be expected to:

- Find areas where we can improve and converge how we work across the Orbis partnership by adopting best practice. - Investigate and research our systems, communications, customer behaviour and processes – with a view to identify efficiencies. - Work with wider stakeholders to tackle issues identified. - Measure the impact of the implemented change. To be shortlisted to interview for this position your CV and personal statement will clearly evidence:

- Experience in driving process improvement. - Ability to use a variety of tools and techniques to drive process improvements, and efficiencies. - An understanding of Lean methodology. - Experience of effective stakeholder management. - Strong facilitation skills. - The ability to manage conflicting workloads. - Comfortable with running successful workshops. For more information please find attached to the bottom of this advert a full job description and person specification. We look forward to receiving your application.

Additional Information

Your starting salary will be pro rata if the above position is part-time or term-time only.