Customer Service Assistant
Hersham
£18-20k + Parking, Pension and 20 days holiday rising to a max of 25 days
Due to substantial growth they are now looking for a Customer Service Assistant to join their expanding team.
Your duties will include, but will not be limited to:
·Dealing with day to day client queries over the phone
·Contacting and liaising with suppliers over the phone
·Ensuring our clients are compliant in all aspects of waste documentation
·Various other admin duties to support the customer service and finance team
·To answer our helpdesk phones and resolve issues raised,
·Ensure customers are kept informed of the progress on any query in line with the level of service we are providing.
PERSONAL SPECIFICATION
·GCSE's Maths and English
·Successful applicant will be numerate and have a good analytical mind.
·Good communication and organisational skills
·Advanced level of Excel and other MS Office Suite
·Able to talk confidently with both suppliers and clients
·To be flexible and self-motivated and work as a team member
·Fast pace environment